Usability Testing Services

Learn how targeted audiences use your website or mobile application in real life. Anticipate issues before they cost you time and money.

Three employees work in a conference room. One employee is standing near a whiteboard and attaching sticky notes. The other two employees watch and participate in discussion.
A person testing out a website on a windows computer.

Choosing the Best Usability Testing Approach

We will identify usability problems, collect qualitative and quantitative data, and determine participant satisfaction.

Since each product and user is different, it might not make sense to complete all types of usability testing. It will depend on the target audience. We can identify the most effective usability testing scenario for your website or application, allowing you to make informed decisions on what to fix.


An illustration of a clipboard holding a checklist that is connected to a website page, phone, and game controller via three dashed lines.

Usability Testing Options

PLUS QA is committed to assessing the needs of clients and developing usability testing plans that work for them.

Clients have the option to create different Goal-Based Scenarios. These include Elaborated Scenarios, Full-Scale Task Scenarios, Tree Tests, Feedback Tests, Preference Tests, and Multiple Choice Tests. In each scenario, the user will be prompted to complete an action with little to no information on how to complete the task.

Our Usability Testing Services can be conducted on Functional Prototypes, Wireframes, Web Pages, E-Commerce, Rich Media Banners, Kiosks, iOS/Android apps, Video Games, and AR/VR software.