Account Manager

    Job Description:

    We are looking for an Account Manager to help onboard new clients and build upon relationships with existing clients. This person will work with a variety of clients ranging from agencies to corporations and startups. The Account Manager will primarily focus on client work and relationship building; however, this person will also touch on sales, project management, accounting and budget tracking.

    Responsibilities:

    • Manage new and existing customer relationships
    • Maintain a thorough knowledge of internal services and products
    • Present services, products and new features to clients
    • Create targeted pitches for current and future clients
    • Ensure client satisfaction through the creation of post mortem analysis, yearly reports and client decks
    • Build and maintain client pipeline
    • Attend and contribute to company sales meetings and technical sessions
    • Understand and research current and upcoming market trends and new products
    • Proactively solve problems for clients
    • Build and sustain positive client relationships
    • Create estimates for client projects
    • Work with Project Managers and Resource Coordinator to ensure adequate coverage for clients’ project schedules
    • Oversee budgets and communicate with Project Managers to meet budget and client expectations

     

    Requirements:

    • Bachelor’s degrees in Business, Communications, Finance, Marketing, Economics, Technology or related field
    • 1-3 years of experience in Sales or Client Relations
    • 1-3 years of experience creating estimates and working with budgets
    • Preferred: Previous experience in software service industry or digital agencies
    • Strong interest in the Technology field
    • Must have general knowledge of tools in software development
    • Must have experience with a CRM software
    • Excellent written and verbal communication skills
    • Must be able to multitask, manage time and multiple projects and be flexible in a changing environment
    • Motivated individual with high energy and positive attitude
    • Proficient in Microsoft Office or Google Workspace
    • Experience creating presentations with Keynote, Google Slides or PowerPoint
    • Must be familiar with Windows and Mac OS X

     

    Additional Information:

    • Contract to hire (90 days probationary period)
    • Office conveniently located near downtown Portland
    • Work remotely temporarily due to COVID-19
    • A nice environment with a great diverse team
    • Benefits after probationary period include: PTO, Paid Holidays, Sick Time, Medical, Vision, Dental, 401k with Company Match
    • Salary DOE

    Please note this is position is on-site only. We also do not accept unsolicited resumes from third party vendors. Please apply via jobs@plusqa.com. No phone calls.

    Thank you!

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