CASE STUDY // LODGING MARKETPLACEPLUS QA Offers Reliable Partnership to Travel Startup
The digital era is like the gold rush. Startups can strike it rich overnight. That puts a lot of pressure on a company’s applications and websites. Find out why one of the top travel and booking marketplaces in the world hired our team to test their apps.
YEARS OF COLLABORATION
The digital era is like the gold rush. Startups can strike it rich overnight. That puts a lot of pressure on a company’s applications and websites. In 2013, a travel and lodging startup with millions of users contacted PLUS QA to help stabilize their products. The problem is, they could not find a reliable partner who could handle the boom of usership they were currently undergoing.
The Project’s Challenges
Today our client’s website and applications are used around the globe by people who are offering products as well as potential customers. In 2013, our client’s digital presence was much smaller. But they became popular so fast, their revenue nearly doubled the next year. Their systems were not ready for that kind of success. Users ran into issues across mobile devices. Our team at PLUS QA offered a focused plan of attack that our client could not find anywhere else.
PLUS QA focuses on quality. That is why with each project, we start small and expand from there. To assist our client’s needs, we began with iOS and Android platforms—which are the most popular. Our analysts found two key issues: Device compatibility and functionality. Our testers found the flaws in those systems and offered solutions to help make user experiences flawless again.
Our client appreciated the methods we used to handle their mobile issues. We agreed to extend our services to their website. We put together test automation and accessibility teams to work alongside our clients’ engineering and quality assurance teams. As our client’s business expanded over the years, we have scaled up testing on new projects they create. We meet these challenges by learning new tools, adopting new testing procedures, and developing new methodologies to make sure our client’s products can handle the tens of millions of users they have today.